Terms and Conditions: Self-Drive Car Rental

Please read all points before you take the car.

1. Documents (must be original)

• Show your original driving license, Aadhaar card, and one more ID (PAN, passport, or voter ID).
• No fake or false documents. If any document is fake, we will not give you the car, and we can report you to the police.
• Your license must be at least 1 year old, and you must be 21 years or older.
• We keep a copy of your documents and take your photo.
• Foreign guests must show their passport, visa, and International Driving Permit.
• Only the person named in the agreement can drive the car. No one else can drive it without our written permission.

2. Security deposit

• Pay the deposit before you take the car by cash, UPI, or bank transfer.
• We return the deposit within 24 to 72 hours after you return the car and we check it.
• We can deduct money from the deposit for:
  • Challans (traffic fines), tolls, and parking charges
  • Damage and repair cost
  • Car rental for the days the car is in the garage
  • Extra km, less fuel, late return, and cleaning
• If the cost is more than the deposit, you must pay the rest at once.

3. Challans and fines

• You must pay all challans, fines, tolls, and FASTag charges made during your rental.
• If we get a challan after you return the car, you still have to pay it.
• Any police case, FIR, or legal action during the rental will be in the driver’s name.
• The car owner is not responsible for any case made against you.

4. Damage and repair

• Do not repair the car at any outside garage or with any outside mechanic.
• If the car gets any damage, scratch, dent or problem, call the owner at once. We will decide where and how to repair it.
• If you repair the car by yourself, you must pay for any extra loss or wrong work.
• You must pay for all damage that happens while the car is with you, including tires, glass, the bottom of the car, and the inside.

5. Major accident

• Call the owner at once. Call the police if needed.
• Do not agree to pay anyone or sign any paper on the spot without asking us.
• You pay the full repair cost, or the part that insurance does not cover.
• You also pay the car’s rent for every day the car is in the garage. The rent is the same per-day price you paid for the car.
• If the insurance company does not pay because of your mistake (drunk driving, no license, rash driving), you pay all the costs.

6. Car theft or loss

• Tell the owner and the police at once.
• Give us the car keys and papers.
• If the car is lost because of your carelessness, you must pay for the loss.

7. Time, km, and late return

• One rental day is 24 hours.
• The km limit is told to you at booking. You pay extra for each extra km.
• If you return the car late, you pay for each extra hour. After the grace time, you pay for a full day.

8. Fuel

• Return the car with the same fuel as when you took it.
• Use only the right fuel (petrol or diesel). If wrong fuel damages the engine, you will pay for it.

9. Things you must NOT do

• No smoking in the car.
• No alcohol or drugs. Never drive drunk.
• No racing, stunts, or excessive speed. Do not go above 100 km/h.
• No illegal goods or illegal work in the car.
• No taxi use, no giving the car to another person, and no off-road driving.
• Ask the owner before going to hills, other states, or border areas.
• Keep the car clean. We charge extra for heavy dirt, stains, or bad smells.
• The car may have a GPS tracker.

10. Check at pickup and drop

• We take photos and a video of the car when you take it and when you return it.
• We note any existing scratches and dents on paper, and both of us sign it.

11. Owner’s rights

• If you break any rule, we can take the car back at once, and you will get no refund.
• Any dispute will be handled in the courts of our city.

12. Police help

• If the police or a court asks, we will give them your name, photo, address, phone number, document copies, and this signed agreement.
• We will tell the police who was driving the car.

13. Laws and legal action

The customer is the driver, so the customer is fully responsible under Indian law for everything done with the car during the rental.

• Fake documents or fake license: we will report this to the police under the Bharatiya Nyaya Sanhita (BNS), sections on forgery and cheating.
• Not returning the car, selling it, or giving it to someone else: this is criminal breach of trust and theft under the BNS.
• Traffic offenses (no license, drunk driving, over-speeding, dangerous driving, racing): action will be taken against the driver under the Motor Vehicles Act, 1988.
• Accident, rash driving, or running away after an accident: action will be taken against the driver under BNS and the Motor Vehicles Act.
• Drugs or illegal liquor in the car: action will be taken under the NDPS Act and the Excise Act.
• Damage to the car: the customer must pay for the loss as per this agreement and the Indian Contract Act.

14. Cancellation Policy

• Cancel 7 or more days before the trip starts → 20% of the booking amount will be refunded.
• Cancel less than 7 days before the trip starts → 100% of the booking amount will not be refunded.

15. Alcohol & Drugs

• Alcohol, drugs, and illegal substances are strictly prohibited inside the car.

16. No Smoking

• Smoking and vaping are strictly prohibited inside the car.

17. Customer declaration

I have read and understood all the rules. My documents are original and true. I checked the car, and it is in good condition. I will follow all the rules. I will pay for all challans, damage, and accidents. I know that any police case during the rental will be in my name.

Customer name: ______________________
Phone: ______________________
License no.: ______________________
Signature: ______________________ Date: __________

Owner/company: ______________________
Signature: ______________________

I’m not a lawyer. Please show this to a local lawyer before you use it, because laws and fines can change.